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Product

Twelve capabilities. One platform.

Every store you run, every call, every review, every catering inquiry — Nisra captures, manages, and grows them. Built modularly so each capability stands alone, layered together so they compound.

How it works

Four branches. Twelve capabilities.

Everything Nisra runs for you, grouped by what it does.

Voice Inbound

Maya answers every call, takes orders, upsells

Reviews Engine

Auto-replies, rating requests, alert on 1–3 stars

Growth & Reactivation

Winning back dormant customers, growing new B2B accounts

Catering Reactivation Voice Outbound Email Outreach Prospecting Engine

Ops Suite

The infrastructure layer for scaling past 20 stores

Dispute Bot · coming soon AI Store Audits Scheduling & Labor · coming soon HR Services · coming soon Multi-store Analytics Custom Integrations

Revenue ↑

More orders. Higher ratings. Bigger catering pipeline.

Hear Maya live • +1 (619) 373-0388 • Call and order a sandwich • Experience it firsthand • +1 (619) 373-0388 • Hear Maya live • Call and order a sandwich • +1 (619) 373-0388 • Experience it firsthand

📞 Demo line. Call and place a full order to experience Maya end to end. This is a demonstration — orders will not be fulfilled.

01 / Voice

Voice Inbound

Maya answers every call.

Maya is your AI voice agent. She picks up after one ring, takes orders, books catering, answers menu questions, captures complaints, and warm-transfers to your manager when needed. Each store gets its own Maya — her voice, hours, menu, and pricing match that location.

  • Full menu ordering, catering & upsells, every call
  • After-hours capture & warm-transfer to a manager
  • Full transcript and audio recording for every call
M

Maya

Subway University Ave · live now

● AI LIVE 1m 47s

MAYA

Thanks for calling Subway on University Ave. This is Maya — what can I get for you today?

CALLER

Hey, I need catering for 25 people for a meeting tomorrow at noon.

MAYA

Got it — 25 for tomorrow noon. The Classic Sandwich Platter is most popular for groups your size. I'd recommend four platters — three would leave you tight, four covers everyone with a buffer. Want me to pair that with cookies and drinks?

> captured: order_type=catering, guest_count=25, event_time=12:00
● AI LIVE google_reviews.sync
4.7
★★★★★
avg rating
183
new reviews / 90d
98%
replied < 1 hr
S

Sarah K.

★★★★★
2 days ago

"Quick service, sandwich was exactly what I asked for. Staff was friendly. Will definitely be back!"

S

Subway University Ave

· Owner AI auto-replied · 8 min

Thank you Sarah! We're so glad you enjoyed your visit and that our team hit the mark. We look forward to seeing you again soon at University Ave! 🥖

M

Mike R.

★★☆☆☆
⚡ Manager alerted

"Order was missing the avocado I paid extra for. Disappointing. Would appreciate a callback."

S

Subway University Ave

· Owner AI auto-replied · 4 min

Hi Mike, we're really sorry about the missing avocado — that's on us. Please reach us at (619) 373-0388 and we'll make it right. We appreciate you taking the time to let us know.

02 / Reputation

Reviews Engine

Ratings up. Local rank up.

Reviews drive Google rank. Google rank drives walk-ins. Walk-ins drive revenue. Nisra runs the entire reviews loop on autopilot — requesting them from every customer, replying to every one with a thoughtful on-brand message, and pinging your manager the moment something goes sideways.

  • SMS review request 24 hours after every order
  • AI auto-reply to every Google review within an hour
  • Instant SMS alert to manager on 1–3 star reviews
  • Per-store + multi-store rating dashboards
  • Reply tone matched to your brand voice

03 / Recovery

Catering Reactivation

High-value B2B customers don't disappear quietly.

After 60 days of silence, Nisra reaches out: SMS → a personalized Maya call → a final email offer. Never blasted to retail buyers — targeted at the $100–500+ per-order customers: offices, schools, hospitals.

  • 3-touch sequence, customizable trigger threshold
  • Personalized to customer's last order details
  • Bring your customer list at onboarding, or build it live

Reactivation timeline

0

Order placed

15

Thank-you SMS

30

Reactivation SMS

45

Maya voice call

60

Final offer

Example caller

Roosevelt Elementary — Front Office

School

Last order $340 · 62 days ago · Day-30 SMS sent: "Been a month since your staff lunch order — another one coming up? We can book it in 2 minutes."

Growth & Enterprise

More engines, layered in as you scale.

Once Voice Inbound and Reviews are running, add outbound growth engines, then the ops infrastructure that 20+ store portfolios need.

04 / Voice Outbound

Proactive calls

Sarah M.
Connected · 2:14
James T.
Voicemail
Priya K.
Queued

Maya calls on your behalf — reactivation, lapsed-customer recovery, thank-yous. Tracked in the dashboard.

05 / Email Outreach

Drip campaigns

"Missed your last order?"
Opened
"2 min to book your next event"
Replied
"Still thinking about catering?"
Sent

Multi-touch sequences for prospects and lapsed customers. Reply detection routes back to Maya.

06 / Prospecting

B2B pipeline

14
New
9
Contacted
3
Booked

Office managers, schools, healthcare facilities in your delivery radius. New accounts every month.

07 / Operations

Dispute Bot Coming Soon

Chargeback #4471Missing item
Evidence: call recording, order log
+ in-store camera footageComing Soon
Submitted · Won $34.50

Handles chargebacks and refund requests automatically, pulling evidence to recover lost revenue per location.

08 / Quality

AI Store Audits

Order accuracy96%
Upsell execution88%

Maya calls your stores as a customer to score accuracy and call handling. Enterprise plan only.

Plus

Scheduling & Labor Coming Soon

Labor cost$1,240 / $1,400

Demand-matched shift scheduling with labor-cost guardrails, built into your existing dashboard.

Plus

HR Services Coming Soon

Handbook AcknowledgmentSigned
Offer Letter — A. RamirezSent
e-signed & filed automatically

Employee handbooks, offer letters, and HR contracts — generated, e-signed, and filed without leaving your dashboard.

Plus

Multi-store Analytics

Univ.Mission VlyChula VistaLa Mesa

Portfolio dashboards, revenue attribution, cross-store benchmarking. Built for COOs and VPs of Ops.

Plus

Custom Integrations

POS
Loyalty
Payroll
HR

POS feeds, loyalty sync, brand-specific dashboards. Plugs into the ops stack you already run.

Built by operators

We run stores. Then we built this.

Rahul & Rohit Bhalla — multi-unit restaurant operators in San Diego. Nisra was built for our own stores before we made it available to other operators.

Order taking

Kitchen ops

POS integration

Staff scheduling

Delivery routing

Reviews and ratings

48hr

To go live

12

Capabilities, one platform

15 min

Operator to operator

See it running on your stores.

We'll show you Maya live, walk you through the dashboard, and quote your portfolio. 15 minutes, operator to operator.

Book a 15-min call