From the operators
Written by Rahul and Rohit — founders of Nisra, multi-unit Subway operators in San Diego. No theory. Just what we've lived.
Phones ringing during the lunch rush with nobody picking up. Every unanswered call is a customer ordering somewhere else. How we went from 70% to 100% call capture — and what surprised us building it.
Your best catering customers didn't leave because they were unhappy — they left because nobody followed up. The exact 15/30/45/60-day sequence we run to win them back.
Reviews drive local ranking, clicks, and walk-ins. The three levers most operators miss — and how we went from 3.9 to 4.6 stars across our stores in six months.
15 minutes. Operator to operator. We'll show you how Nisra works in our stores.
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