Simple per-store SaaS.
No surprises.

How is per-store pricing actually billed?

One invoice per month covering every active location in your portfolio. New stores prorate from their go-live date. Stores you sell or close are removed at the end of their billing cycle. No usage spikes — the per-store price is flat regardless of call volume.

What does the $1,000 onboarding cover?

Phone routing setup, Maya voice and prompt customization for your brand, menu and pricing configuration, historical catering customer CSV import, manager dashboard training, and the first 30 days of close-loop tuning based on real call data.

Do I need to change my current phone number?

No. Most operators set up call forwarding from their existing store line to Nisra's Maya number — takes 2 minutes per location. You keep your number, customers don't notice, and Maya picks up on ring one.

Can Maya transfer to a real person?

Yes. Maya warm-transfers to your manager whenever a customer asks for a human, when a complaint surfaces, or when a high-value catering lead needs a personal touch. She introduces the situation before bridging the call — never a cold drop.

What if I have stores across multiple brands?

No problem. Each location gets its own Maya configuration — brand voice, menu, hours, pricing — even if you run Subway and Jersey Mike's side by side. The dashboard rolls up across brands so you see your whole portfolio in one place.

How does annual prepay work?

Pay 12 months upfront, get the equivalent of 2 months free (~17% discount). Same access, same support, same flexibility to add stores mid-term. New stores added during an annual term are billed at the discounted annual rate, prorated.

When does volume pricing kick in?

At 25+ stores in a single portfolio. Email hello@nisra.ai with your store count and brand mix and we'll quote a tier.

Can I switch tiers later?

Yes, anytime. Most operators start at Starter, add Growth features once Voice Inbound is humming (usually month 2–3), and upgrade to Enterprise as their portfolio crosses 20+ stores.

What about contracts? Cancellation?

Monthly plans are month-to-month. Annual plans run for 12 months from go-live. We don't lock you in beyond what you've committed to. If something isn't working, we'd rather hear about it than collect for service that's underdelivering.