Starter
For operators getting their phone covered.
per store / month
+ $1,000 one-time onboarding
Most popular
Where most operators land.
per store / month
+ $1,000 one-time onboarding
Everything in Starter, plus:
Enterprise
For 20+ store operators.
per store / month
+ $1,000 one-time onboarding
Everything in Growth, plus:
What operators see after 90 days
Calls answered vs. before
Avg Google rating after 60 days
Catering reactivation active
Staff cost for phone coverage
See it in action
Maya — Live Call
MAYA
Thanks for calling Subway on University Ave. This is Maya — what can I get started for you?
CALLER
Hey, I need lunch for my office, about 15 people.
MAYA
Perfect, I can get that set up for you. What time were you thinking, and do you have a delivery address?
Reviews Engine — Google Autoresponse
James T.
★★★★★"Always consistent. The team knows my order. This location never disappoints."
Subway University Ave · Owner
Auto-replied · 6 minThank you James! We really appreciate the kind words — consistency is everything to us. See you next time! 🥖
4.7
Avg rating
98%
Replied <1hr
183
Reviews / 90d
Dashboard — Portfolio View
Calls Answered
247
↑ 31% vs last month
Catering Revenue
$8,420
↑ Measurable vs last quarter
Google Rating
4.7★
↑ 0.4 since onboarding
Reactivated Customers
34
This month · 3 stores
Live dashboard from Bhalla Group portfolio · University Ave, Mission Valley, Chula Vista
Every feature, every tier, side by side.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Voice | |||
| Voice Inbound (Maya) | ✓ | ✓ | ✓ |
| Manager Hot-Transfer | ✓ | ✓ | ✓ |
| Voice Outbound (proactive customer calls) | — | ✓ | ✓ |
| Reputation | |||
| Reviews Engine (auto-reply + request automation) | ✓ | ✓ | ✓ |
| Reputation alerts (1–3 star) | ✓ | ✓ | ✓ |
| Recovery & Growth | |||
| Catering Reactivation | ✓ | ✓ | ✓ |
| Email Outreach (drip campaigns) | — | ✓ | ✓ |
| Prospecting Engine (B2B catering lead gen) | — | ✓ | ✓ |
| Operations | |||
| Dispute Bot (chargeback automation) | — | — | ✓ |
| Store Audits | — | — | ✓ |
| Custom Integrations (POS, loyalty, HR) | — | — | ✓ |
| Dashboard & Support | |||
| Basic Dashboard (call logs, transcripts, ratings) | ✓ | ✓ | ✓ |
| Advanced Dashboard (revenue attribution, A/B) | — | ✓ | ✓ |
| Multi-store Analytics (portfolio rollups) | — | — | ✓ |
| Standard Support (email, < 24hr) | ✓ | ✓ | — |
| Priority Support (dedicated Slack, < 4hr SLA) | — | — | ✓ |
How is per-store pricing actually billed?
One invoice per month covering every active location in your portfolio. New stores prorate from their go-live date. Stores you sell or close are removed at the end of their billing cycle. No usage spikes — the per-store price is flat regardless of call volume.
What does the $1,000 onboarding cover?
Phone routing setup, Maya voice and prompt customization for your brand, menu and pricing configuration, historical catering customer CSV import, manager dashboard training, and the first 30 days of close-loop tuning based on real call data.
Do I need to change my current phone number?
No. Most operators set up call forwarding from their existing store line to Nisra's Maya number — takes 2 minutes per location. You keep your number, customers don't notice, and Maya picks up on ring one.
Can Maya transfer to a real person?
Yes. Maya warm-transfers to your manager whenever a customer asks for a human, when a complaint surfaces, or when a high-value catering lead needs a personal touch. She introduces the situation before bridging the call — never a cold drop.
What if I have multiple Subway stores across regions?
No problem. Each location gets its own Maya configuration — voice, menu, hours, pricing — and the dashboard rolls up across all your Subway stores so you see your whole portfolio in one place.
How does annual prepay work?
Pay 12 months upfront, get the equivalent of 2 months free (~17% discount). Same access, same support, same flexibility to add stores mid-term. New stores added during an annual term are billed at the discounted annual rate, prorated.
When does volume pricing kick in?
At 25+ stores in a single portfolio. Email support@nisra.ai with your store count and brand mix and we'll quote a tier.
Can I switch tiers later?
Yes, anytime. Most operators start at Starter, add Growth features once Voice Inbound is humming (usually month 2–3), and upgrade to Enterprise as their portfolio crosses 20+ stores.
What about contracts? Cancellation?
Monthly plans are month-to-month. Annual plans run for 12 months from go-live. We don't lock you in beyond what you've committed to. If something isn't working, we'd rather hear about it than collect for service that's underdelivering.
Tell us how many locations you run and we'll send a personalized proposal within 24 hours.
Request a quote